FlyVPN's servers are in 40+ countries and it has 500+ enterprise-class servers. For detailed server list, please check: View All Server Locations

Please check whether the number of concurrent connections exceeds the limit of your purchased plan or if multiple people are sharing one account. You can change the password first to ensure that no one else is logged into your account.

If it is disconnected frequently during normal use, it is usually caused by a high level of packet loss from the local broadband to the server. Possible reasons:

(1) Some small network operators have poor networks

(2) The local network device is unstable, you can try to restart the wireless router, or try other devices with other networks.

(3) Operator network fluctuations or International Internet Bandwidth fluctuations, you can try to change other servers or try again after a while.

It is recommended to try to disconnect the current server, change to another server to connect (the server with smaller milliseconds, the speed is relatively faster) or manually switch to another connection mode, select TCP or UDP connection, if you still have not solved the problem, it is recommended to try to switch the local network.

In general, The server lag is related to FlyVPN server's network environment and the fluency degree of the user's local network to the FlyVPN servers. The lag is not necessarily related to the download speed, as long as the actual use meets the demands of the use requirements.

If you connect with TCP mode, ping requests to any network will not work. This is a characteristic of the TCP protocol, and it does not affect the use.

If you want to play a game that requires a low-latency network, you can use the game mode (UDP protocol) or use the speed measurement function of the client to find a server with a smaller delay value.

IP Query: WhatismyIP

Because of the database update delay of different IP query websites, the query may not be necessarily accurate. It is not recommended to query the IP address directly in the search engine, cause they use the third-party databases.

When the first time you will attempt to connect to the one of the VPN server. Your device will ask for permission to complete the configuration. You must select OK to use FlyVPN.

The Android operating system has a limitation which prevents you from using the multiple VPN applications. Additionally, there is an "Always-on VPN" feature that is available on the Android 7.0 OS. If the "Always-on VPN" profile is activated for another VPN application, you will not be able to establish a VPN connection with the FlyVPN app, even if you are not actively using the other VPN app at that moment.

To resolve this problem, you can disable the "Always-on VPN" option by following these steps:

1. Open the Settings app.

2. Select VPN settings.

3. Check if any app has the "Always-on VPN" option turned on.

4. Please turn off the "Always on VPN" option.